How A Digital Freight Forwarder Platform Overcomes Key Challenges?
How A Digital Freight Forwarder Platform Overcomes Key Challenges?

Planning, scheduling, and managing shipments have always been complex activities. The invention of digital platforms, advanced logistics software solutions integrated with artificial intelligence and advanced algorithms, etc., have changed the scenario. Nowadays, shipping companies and logistics service providers explore state-of-the-art digital solutions for delivering the best services to clients.

The shipping and logistics management chain goes through various levels of distribution and transportation. Consistent monitoring is the key to maintaining a seamless support system. Freight forwarding companies must tame technology and use modern digital platforms to overcome challenges. Lets see how a digital freight forwarding platform overcomes key challenges.

Challenges Faced by Freight Forwarders

Geopolitical situations, adverse climate, uncertainty on procurement, shortage of supply, and many other issues can plague the performance of freight forwarding as well as logistics companies. Without addressing the problems and implementing productive measures, you cannot expect the company to deliver the services as promised.

We are highlighting a few of the challenges encountered by freight forwarders globally.

1.Fluctuating (rising) Fuel Prices Across the World

The increase in fuel prices is a global concern. Any situation can affect the fuel price, owing to variations in demand, sanctions, and production issues. The latest issue that led to a rise in fuel prices is the Russia-Ukraine conflict. The increase in fuel costs will hit freight forwarding adversely. Normally the shipping company has a leeway that helps them in avoiding a rise in shipping charges in tandem with the fuel prices. The situation worsens when the fuel costs go beyond the acceptable limits. They are forced to increase the shipping charges accordingly.

The only way to resolve the issue is to embrace technology. A good freight forwarding software aids you in identifying the best routes, reducing the processes to prevent waiting periods at ports, and implementing advanced strategies for improving productivity are the ways to reduce the impact of fuel price

2. Handling Client Expectations May Become an Uphill Task

Advancements in technology and competition among freight forwarding companies have increased customer expectations. They want the service-providing agencies to be more proactive than before and expect every piece of information at their fingertips. The clients are least bothered about the complications involved in freight forwarding. All they want is a perfect service without any kind of excuse from the freight forwarder.

Digital technology aided by artificial intelligence is the solution to this issue. The logistics and shipping company can set alerts to provide info to the consignee regarding the status of the shipment. Moreover, the client can track the consignment online without the need to contact the shipper repeatedly.

3.A Seamlessly Connected System Supported by Efficient Management

Human errors can happen even if expert professionals are handling the tasks. Lacunae may appear from nowhere and can damage the reputation of the company. The management team plays a pivotal role in handling crises and unforeseen diversions. Any miscommunication or erroneous management decisions can hamper the performance of the company.

A digital platform can reduce the possibility of errors effectively. Real-time info is available in the portal with data on the exact location of the shipment. Notifications from the shipper regarding the ETA, as well as alerts when the cargo leaves the warehouse towards the consignee’s facility, help the client remain prepared to receive the items.

4. Ambiguities Regarding Contractual Obligations

The shipment process is not a localised one. People from different regions will be involved during the shipping, segregation, loading, and unloading of the cargo. The contractual concepts might vary from country to country. There is a high probability of altercations and confusion due to the same. Digital platforms will provide detailed and accurate information, preventing such doubts.

Digital freight forwarding companies will have a simplified interface that would offer a clear idea of the consignment, shipping process, and other requisite steps. Moreover, the streamlined process will provide accessibility to information on the consignment, accurate reports, and constant tracking of the movement.

What are the Benefits of Digital Freight Forwarder Platforms?

Logistics and shipping companies around the globe have started exploring digital platforms for freight forwarding. Even though this is the scenario, there are several companies still apprehensive about it. How a digital freight forwarder platform overcomes key challenges are given below:

Boost the efficiency and productivity of the firm Create seamless connectivity with the customer by offering them real-time tracking Reduce the expenditure on shipping and gain more clients, besides improving the profit Augment the safety and security of the cargo with an effective tracking system in place Better management of the shipment and prevention of any lacunae Control the manpower expenses by using digital technology for monitoring the shipment and sending out alerts automatically

Digital freight forwarder platforms help in overcoming challenges by creating a versatile, transparent, and cost-effective domain. It has a significant role in strengthening the bond between the client and the service provider. The digital systems would help improve the performance of the company and would generate positive word-of-mouth publicity.

What do you think about the role of digital platforms in freight forwarding?

Share your observations and opinions with us.

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Logistics Solutions

Logistics is nothing more than the vision of how you will get your goods from one place to another. Logistics solutions assist in the management of that entire logistics process. A good logistics software will help you keep track of and manage your shipments, visibility as well as keep you updated on the financial health of your company.

Logipulse has all this and more. A one-stop logistics management software, Logipulse has many features that would enhance operational efficiency, productivity and scalability while enabling a better experience and value for money making it the ideal logistics management software in the market.

Our Logistics Management Solutions

Logipulse offers a range of logistics solutions apart from freight forwarding. Also featured are 3PL and Warehousing, NVOCC, Movers and Relocation and Customs Clearance. A truly one-stop destination for everything you would need in logistics management software.

Freight Forwarding Solutions

With Logipulse logistics management software, you can exchange information across in-house personnel, clients and suppliers in real-time and manage all your logistics operations from a single system.

3PL Solutions

Logipulse software solution for 3PL and warehousing includes all the options you need to process warehouse operations from start to finish, and automatically generate invoices and transfer data to accounting.

NVOCC Solutions

Our logistics management software aids in booking, keeping track and managing your containers from home port to destination port. Keeping a track of your financials is also easier with our logistics software.

Customs Clearance Solutions

Our logistics solutions for the customs clearance feature allow you to filter or search by specific fields. In addition easy attachment of documents, adding on charges which would auto integrate with the finance module makes this module an easy stop destination for all your customs clearance requirements.

Movers & Relocation Software

Logipulse facilitates paperless operations which automate and integrate multiple functions, from the survey, packing, shipping, billing, accounting, vendor management and storage, into one well-organized platform. Our logistics software facilitates all this and more…

Major Features of Logipulse Logistics Solutions

Logipulse is an end-to-end logistics management software with superior technology. Our logistics solutions are aimed at simplifying everyday operations in all aspects of freight forwarding. Our standout features are our multi-language interface, multi-location, multi-currency finance module and customised report engine and Data Analytical KPI Dashboard which would save time usually spent on customising reports from your service provider.

Another unique feature is the availability of our logistics software over different platforms such as Desktop, Tablet, Mobile, as well as PDA and Scanning devices, making working on the move easy and accessible.

Benefits of Logistics Solutions for Businesses

The benefits of a good logistics management software are hassle-free operations, good warehouse and inventory control, freight management and finances under one platform. All these improve performance, productivity and efficiency as well as keep costs under control which make for a better customer experience.

What Makes Logipulse Unique?

Logipulse is a good and wholesome logistics solution that will tide over the constantly fast-changing demands of the industry. Featuring many unique tools that have been designed after 10 years of research and understanding the nuances of the market to build a logistics software that will last for the next 5 years.


What is a logistics management system?

A logistics management system is a combination of software tools that optimise logistics processes from pickup to delivery. A good logistics software would include key factors of operations, inventory control, transportation of freight, tracking and finance.

What is the importance of logistics software?

Timely and accurate information and conveying this information are essential and vital in logistics. Logipulse, a good logistics management software, enables better visibility, decision making, and productivity and reduces costs.

What are the major activities involved in logistics systems?

A good logistics solution would oversee the proper management of shipment booking processing, warehouse management, handling and transportation of cargo, inventory control and last-mile & delivery.

How is Logipulse different from other freight forwarding software?

Logipulse is a cloud-hosted SaaS logistics software, an end-to-end solution for logistics companies, with superior technology aimed at small to medium freight forwarders.

Is the logistics system available in multiple languages?

Logipulse is the only SaaS-based logistics software that supports multiple languages – you can switch between languages easily. Keeping in mind that most logistics operations often are across several borders, our logistics management software makes it easier to liaise between branches across the globe.

What do logistics systems provide?

A good logistics management software will include management of import and export freight, warehouse management and inventory control, freight carrier management and managing third-party logistics service providers.