The Advantages of Tracking and Tracing for Your Logistics business
The Advantages of Tracking and Tracing for Your Logistics business

The tracking and tracing of shipments is the new-age advancement of technology that helps in building a trustworthy commitment between businesses and their customers. This brings with it greater visibility and better relationships with customers. Infusing real-time tracking and tracing into your e-commerce business can bring about exclusivity in the handling of the logistics business.

Tracking and tracing shipments can bring in a lot of merits, not just for the customer but also for the seller.

Here are the reasons why you should implement real-time tracking and tracing in your logistics business:

Lower Costs

The main advantage of enforcing a shipment tracking system is that it can help you lower the costs that are normally incurred while transporting the goods. The shipment tracking system helps you find the routes through which a package is being transported and can help in deciding whether it is right for the company or if there is a better route that promises a lower cut down on transportation costs. It can provide the customers and the business with good insights regarding the status package. Shipment packages can be delivered to the sellers with the exact location of the package. Real-time tracking also reduces the expenses which arise from wrong delivery location, reshipment, re-warehousing etc. It also helps in better handling of consumer grievances as the exact situation is known to the seller.

Improves Customer Experience

Excellent shipment tracking directly results in better customer experience and satisfaction. Customers have the constant urge to keep checking on the status of their package, even after viewing just minutes on placing an order. A good tracking system can help in retaining the loyalty of customers. Just like, if the packages were coming from a place outside the domestic limits, they can track the various standpoints like the customs clearance, estimated delivery date, etc. This will enhance the trustworthiness of the supplier in the minds of the customers.

Automated updates into your inbox

A dedicated shipment tracking system can help the customers and the sellers to be in a constant loop with respect to their packages. A customer needn’t always look at the website to track their package. Instead, prompt responses come to their inboxes regarding the different phases of package transhipment.

Read More: How to Achieve Real-Time Visibility in Supply Chain Industry?

On-Time Deliveries

The receipt of packages at the right time can help in bringing in happy customers. Even with everything right, like the right package and without damages will not suffice if the package is delayed. When used effectively, it can help in shipment tracking and delivering the parcels at the right time without the need to solve the grievances of the customers. Shipment tracking brings transparency to the system, which initiates better communication between different parties involved in supply chain management. The shipment is tracked by the software round the clock and gives timely updates on the same.

Better insights through analytic dashboard

Shipment tracking software can provide you with a performance analytic dashboard, which can help you understand the various processes and can also help you make cost-effective decisions. The software helps in understanding the data from various stages of the shipment and helps in consolidating valid information from it. Over a period of time, this accumulated data can bring about certain judgments that help the seller assess the downfalls of the process and correct them, ultimately providing exemplary performance. All of this is available without the need for hectic processes, with just a click.

Higher efficiency

With the adaptation of logistics software into the business, the seller can bring in a well-structured process into their business. The structure can be formed from the initial placement of the order, warehousing, packing, inventory management and shipment or transportation of the package. This along with tracking of shipments can bring uniformity into the working of the company. A shipment tracking system brings in regular updates to the customers. This will ensure better productivity from the employees as there are scheduled timings as the estimated delivery date has already been communicated to the customer. In case of any discrepancies, the seller will have clarity on whom to contact, which results in prompt clarification of complaints.

Vehicle Parameters

An elaborate tracking system also gives the customers a real-time view of the route the delivery agent is following, the estimated time for delivery, etc. It will have a direct impact on the customer and the chances of retention and further orders are a possibility.

Reduce Insurance costs

It helps in bringing down the insurance premium as there are fewer chances of mishaps.

Initiation of Delivery Proofs

The digitalisation of the raising invoice helps in ensuring that the rightful customer is handed the package. It will avoid any kind of escalation of issues as the customer is contacted through the provided contact number and conveyed the estimated delivery time, which will help them either to be there or set up necessary arrangements for the same.

Better communication

An effective channel for communication is set up by adopting shipment tracking software into the company. Sellers are able to keep track of the various stages of shipment and at times when there is a block or stagnancy, they can directly pinpoint the area where it is happening and give accurate instructions for solving the problem. Better communication avoids confusion and helps in a regulated delivery process.

Read More: How to Choose the Best Freight Collaboration Platform for your Business?


Infusing tracking and shipment into your logistics business process is a rather easy job, but you will be astonished by the results and discipline it can bring into the structure of your business. Adapt to the freight forwarding software and serve the customers effectively.

The Advantages of Tracking and Tracing for Your Logistics business
Sun Jun 05 2022
Which is the Best Software for Logistics? Software Developed In-House or Outsourced
Regarding logistics, there are multiple ways in which companies can implement new technologies and software to improve efficiency. Logistics is the process of planning, transporting, and storing goods, so they are ready to sell or use as quickly and efficiently as possible.
The Advantages of Tracking and Tracing for Your Logistics business
Sun Jun 05 2022
Is Automation Key to Logistics Efficiency?
The digital world has been growing gradually since the beginning of the millennium. Nonetheless, the COVID-19 pandemic escalated the growth to the next level. Consequently, automation, artificial intelligence and digitally empowered solutions have taken the centre stage.
If you found this article helpful, please share it:

Get Updated

Subscribe to our newsletter

Logistics Solutions

Logistics is nothing more than the vision of how you will get your goods from one place to another. Logistics solutions assist in the management of that entire logistics process. A good logistics software will help you keep track of and manage your shipments, visibility as well as keep you updated on the financial health of your company.

Logipulse has all this and more. A one-stop logistics management software, Logipulse has many features that would enhance operational efficiency, productivity and scalability while enabling a better experience and value for money making it the ideal logistics management software in the market.

Our Logistics Management Solutions

Logipulse offers a range of logistics solutions apart from freight forwarding. Also featured are 3PL and Warehousing, NVOCC, Movers and Relocation and Customs Clearance. A truly one-stop destination for everything you would need in logistics management software.

Freight Forwarding Solutions

With Logipulse logistics management software, you can exchange information across in-house personnel, clients and suppliers in real-time and manage all your logistics operations from a single system.

3PL Solutions

Logipulse software solution for 3PL and warehousing includes all the options you need to process warehouse operations from start to finish, and automatically generate invoices and transfer data to accounting.

NVOCC Solutions

Our logistics management software aids in booking, keeping track and managing your containers from home port to destination port. Keeping a track of your financials is also easier with our logistics software.

Customs Clearance Solutions

Our logistics solutions for the customs clearance feature allow you to filter or search by specific fields. In addition easy attachment of documents, adding on charges which would auto integrate with the finance module makes this module an easy stop destination for all your customs clearance requirements.

Movers & Relocation Software

Logipulse facilitates paperless operations which automate and integrate multiple functions, from the survey, packing, shipping, billing, accounting, vendor management and storage, into one well-organized platform. Our logistics software facilitates all this and more…

Major Features of Logipulse Logistics Solutions

Logipulse is an end-to-end logistics management software with superior technology. Our logistics solutions are aimed at simplifying everyday operations in all aspects of freight forwarding. Our standout features are our multi-language interface, multi-location, multi-currency finance module and customised report engine and Data Analytical KPI Dashboard which would save time usually spent on customising reports from your service provider.

Another unique feature is the availability of our logistics software over different platforms such as Desktop, Tablet, Mobile, as well as PDA and Scanning devices, making working on the move easy and accessible.

Benefits of Logistics Solutions for Businesses

The benefits of a good logistics management software are hassle-free operations, good warehouse and inventory control, freight management and finances under one platform. All these improve performance, productivity and efficiency as well as keep costs under control which make for a better customer experience.

What Makes Logipulse Unique?

Logipulse is a good and wholesome logistics solution that will tide over the constantly fast-changing demands of the industry. Featuring many unique tools that have been designed after 10 years of research and understanding the nuances of the market to build a logistics software that will last for the next 5 years.


What is a logistics management system?

A logistics management system is a combination of software tools that optimise logistics processes from pickup to delivery. A good logistics software would include key factors of operations, inventory control, transportation of freight, tracking and finance.

What is the importance of logistics software?

Timely and accurate information and conveying this information are essential and vital in logistics. Logipulse, a good logistics management software, enables better visibility, decision making, and productivity and reduces costs.

What are the major activities involved in logistics systems?

A good logistics solution would oversee the proper management of shipment booking processing, warehouse management, handling and transportation of cargo, inventory control and last-mile & delivery.

How is Logipulse different from other freight forwarding software?

Logipulse is a cloud-hosted SaaS logistics software, an end-to-end solution for logistics companies, with superior technology aimed at small to medium freight forwarders.

Is the logistics system available in multiple languages?

Logipulse is the only SaaS-based logistics software that supports multiple languages – you can switch between languages easily. Keeping in mind that most logistics operations often are across several borders, our logistics management software makes it easier to liaise between branches across the globe.

What do logistics systems provide?

A good logistics management software will include management of import and export freight, warehouse management and inventory control, freight carrier management and managing third-party logistics service providers.